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F&I Sentinel Partners with defi SOLUTIONS to Deliver Efficient and Accurate F&I Product Compliance to Auto Lenders

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TALLAHASSEE, Fla., July 16, 2024 /PRNewswire/ — F&I Sentinelthe trusted provider of risk management solutions for financial and insurance (F&I) products to the automotive finance industry, today announced its partnership with CHALLENGE SOLUTIONSthe leading provider of portfolio origination, maintenance and management software and services. Together, F&I Sentinel and defi SOLUTIONS will deliver increased efficiency and accuracy through automation, as well as improved F&I product compliance for auto finance lenders, auto dealers and product companies.

Due to a patchwork of state and federal regulations, auto lenders are held accountable for non-compliance at every stage of an F&I product’s lifecycle. The ever-expanding array of F&I products offered during the car purchase process—from vehicle service contracts to GAP waivers to vehicle value protection agreements—increases auto lenders’ risk of non-compliance for aftermarket products financed through the auto loan. Automation is key to minimizing human error and mitigating compliance risks.

“Today’s ever-changing regulatory landscape demands dynamic compliance, far beyond traditional standard controls and processes, consultants or technology automation,” said Stephen McDaniel, CEO of F&I Sentinel. “Partnering with defi reinforces our commitment to the industry to deliver proactive, technology-enabled managed compliance solutions that bring transparency, efficiency and clarity throughout the F&I product lifecycle.”

As part of this partnership, defi XLOS and challenge ORIGINATIONS Customers will quickly be able to realize the benefits of F&I Sentinel’s CITADEL® platform, including: access to its repository of over 112,000 compliant F&I products, ensuring only compliant products are financed; a simplified financing process for better dealer relationships; integration of CITADEL data into lender contract acceptance business rules to reduce financing errors; and access to the full F&I product form for each product financed in the transaction.

“We understand the challenges and complexities lenders face and are committed to providing them with best-in-class solutions and services that meet their needs and expectations,” said Tom Allanson, CEO of defi SOLUTIONS. “Through this partnership with F&I Sentinel, our clients can reduce their compliance risks, costs and burdens while improving their overall performance, reputation and customer satisfaction through the technology and services we provide.”

Founded in 2018, F&I Sentinel provides technology-enabled risk management solutions across the entire F&I product lifecycle in the automotive finance industry. More than 100 lenders, including six of the top 10 U.S. auto lenders, rely on F&I Sentinel solutions to drive efficiencies and mitigate reputational, litigation, financial and business risks inherent in the origination, management and termination of F&I products.

To learn more about F&I Sentinel’s CITADEL® platform, click here.

About F&I Sentinel

F&I Sentinel enables auto finance companies to finally stay ahead of the ever-changing regulatory landscape and avoid litigation. Our dynamic approach to compliance uniquely combines automation and human intelligence for an unmatched experience, unmatched rigor, and unmatched insights. Powered by CITADEL®, the world’s first comprehensive F&I compliance management platform, our team helps you achieve compliance across the entire F&I product lifecycle, from origination to cancellation and refunds. That’s why six of the top 10 auto lenders trust F&I Sentinel to mitigate the reputational, litigation, financial, and business risks inherent in F&I product financing.

F&I Sentinel. Make compliance work your way™. For more details visit here.

Media Contacts:
Kathy Berardi
Carabiner Communications for F&I Sentinel
678.644.4122
[email protected]

SOURCE F&I Sentinel

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